アプリレ パラッツォ ダル ボルゴ - フィレンツェ

とにかく窓からの景色が素晴らしく、ずっと眺めていたいと思いました。スタッフの方々も笑顔で接してくれ、顔と部屋番号をおぼえてくれていました。掃除も毎日、きちんとしていただき、広い部屋で快適に過ごせました。朝食は、小さなホテルにしては種類も豊富で、タルトは毎日のように種類が変えられていたり、果物も美味しかったです。次に訪れる機会があれば、またこのホテルを利用するつもりです。

無料インターネットを部屋で使いたかったが、部屋では電波状況が悪く、結局、ロビーにノートPCを持っていって使いました。また、とにかく蚊が多いです。部屋にも必ずいました。そして、朝食をとる中庭には常にまわりを蚊が数匹とんでいました（笑）さらには、ホテル内は段差が多いので、スーツケースを運ぶのが大変でしたが、スタッフがいると手伝ってくれました。以上、悪かった点をあげましたが、それでもそれ以上に良かった点が大きく、また利用したいホテルです。

フィレンツェ市内観光には駅からも近くロケーションは良い。スタッフの対応は良かった。

古い建物を使用しているので趣はあるが、部屋はあまり広くなく段差等も多い。許容範囲内。

location is excellent , staff very friendly.

bathroom in twin room was a bit small.

Excellent staff, very courteous, friendly and super helpful. Rooms were spotless and hotel has a lovely ambience. Very close to Station and main attractions of Florence

Friendliness of staff and interest in me personally as a travellor.

Did not have a room with an aspect.

The location was good, walking distance to the station, we found the breakfast staff more than pleasant

beds were uncomfortable, unfortuately we had a roadside room in which was extremely noisey

The room was a good size and nicely furnished and carpeted throughout. Very quiet and only a few minutes walk to all the main sites and great restaurants. Close to SMN station as well. Breakfast was nice - good cappucino and a selection of breads,cereals and fruits. Scrambled eggs, bacon and sausages were also on offer and although they weren't that great, we appreciated a hot breakfast ( which is not that common in italy ) The staff all spoke good english. Nice to have a kettle with tea and coffee in the room as well.

The wifi in rooms was a bit slow which was frustrating. Although this is not the hotels fault, parking was very expensive ( about 30 euros per day ) at a nearby carpark. We ended up parking for free at Michelangelo Piazza which is about a 15min bus ride away.

The location of the hotel. 5 mins walk from the station, if you know which way to go! The room we had was outstanding. Perfect for a family with two young kids.

No wireless signalling the room. The staff could have given clearer directions on how to get to the hotel. Also a sign of the hotel on the outside would be useful to be able to spot from the street!

Proximity to station. Convenient location. 15Th century palace. Nice room at back - quiet. Lovely courtyard for breakfast al freso.

Noise in front bedrooms from busy street.

Guest relation officer, Joyce, and the beautiful view of the room.

The location was great, so close to the railway station and the main sights. The Hotel was in good style and design. The staff was welcoming and ready to help. The breakfast was good, to all tastes.

The wi-fi connection was really snaily at times.

I liked this hotel (a former castle) because of its close proximity to the main railway station and the centre of Florence. The staff were very friendly and spoke English which is a real advantage when you need to ascertain information for touring etc. It appeared that many Australians stay there for all the above reasons.

First class service from staff. Very courteous and helpful. Beautiful room- very spacious and clean. Excellent furnishings. Good raport with staff- very helpful.

They took note of our request for a quiet room at the rear. The room and bed were comfortable. The staff were helpful and friendly. A lucky find and we would certainly stay there again if we go to Florence

The hotel is located within easy walking distance of all the major attractions of Florence. It is a beautiful old building with plenty of shared space. The breakfast is substantial and the breakfast room is lovely. The staff are friendly and very helpful. I would stay again.